With intro, great results are our promise.

0 %

of submitted CVs lead to interviews

0 %

Success rate in offer acceptance

Figures based on YTD 2024 performance.

intro’s commitment

Our core values and service principles are designed to help candidates and clients achieve the utmost success, with intro.

Core values

Transparency and Accountability

We believe in maintaining complete transparency and accountability in all our interactions. By setting clear expectations, providing regular updates, and being open about processes, we build trust and reliability with our clients and candidates, creating long lasting, mutually beneficial relationships.

Long-term Partnership

We view our relationships with clients and candidates as long-term partnerships. Our commitment doesn’t end with a placement; we provide ongoing support and follow-up to ensure continued satisfaction and success. By staying connected and responsive, we help our clients and candidates achieve sustained success.

Diversity and Inclusion

We are dedicated to promoting diversity and inclusion in the workplace. By actively seeking diverse talent and encouraging inclusive practices, we help create workplaces that reflect a variety of perspectives and experiences. Our commitment to diversity helps build stronger, more dynamic teams.

Empathy and Understanding

We prioritise empathy and understanding. By genuinely listening to the needs and concerns of both clients and candidates, we create a more supportive and effective recruitment process. This empathetic approach helps us build stronger relationships and better meet the needs of those we collaborate with.

Resilience and Determination

Reflecting the resilience and determination that has carried intro through challenging economic times, we persistently pursue the best outcomes for candidates and clients. We ensure that even in difficult markets, we find the right solutions to meet your needs. Resilience is a cornerstone of our business ethos, driving us to overcome obstacles and deliver exceptional results.

Service principles

Commitment to Excellence

Excellence is at the core of our service. We meticulously match candidates and clients to ensure the highest standards of suitability, cultivating long-lasting and prosperous placements. Our streamlined processes and proactive communication ensure quick and effective results. Whether there are updates or not, we’re here to support you and provide clear guidance every step of the way.

Holistic Evaluation

We go beyond the CV and job description to understand the whole person and the complete company culture. By assessing not only professional skills but also personal values, career aspirations, and cultural fit, we ensure a match that equally benefits both the candidate and the client. This approach helps us place individuals who excel in their roles and thrive within a company’s culture, while also being the best possible ambassador of your brand.

Continuous Improvement

We are committed to constantly improving our processes, methodologies, and services. Through regular feedback loops, training, and staying abreast of industry trends, we ensure our practices are always current and effective. This commitment to growth helps us deliver the best possible outcomes for everyone we connect with.

Innovation in Recruitment

We embrace the latest technologies and methodologies to enhance the recruitment process. From utilising AI-driven tools to providing personalised interview coaching, we ensure our approach is both cutting-edge and deeply human. This innovative mindset allows us to stay ahead of industry trends and consistently deliver exceptional results.

Tailored Solutions

We recognise that every client and candidate is unique. By offering tailored recruitment solutions, we adapt our strategies and services to meet your specific needs. This bespoke approach ensures we provide the most effective and relevant support, helping you achieve your goals with precision.